Return Exchange

We are happy to help but unable to process any returns, exchanges or refunds for any product purchased on or outside of House of Kosha.

Defective/Damaged Merchandise:

While we strive to ensure that all of our products are carefully checked, a manufacturing defect may pass unnoticed in a rare case. In such a case, please email us (along with an image of the defective piece) as soon as you receive your order at contact@houseofkosha.in and we would be happy to replace the same. This is also applicable for instances where the piece has got damaged in transit or you receive an incorrect order. To avoid any damage in transit, we have specially designed our packaging to ensure that no pressure is applied onto the product.

*Please note an opening video of the parcel is a must.* 

Notes:

Minor variations from piece to piece are the prized characteristics of making every piece by hand. Our products contain Fabrics and Materials, which may have some natural irregularities. This is a natural feature, and will not be considered as a defect.

Colors: Since the resolution and colour composition of each computer monitor varies, we cannot guarantee the accuracy of the colours of products displayed on our website.

All returns/exchanges/refunds if any, will be at the discretion of House of Kosha.